Digital Download File Usage Policy

Below are answers to common questions regarding usage of our digital downloads. The policies are spelled out in the answers and we ask that you please review them all and adhere to all of the policies as set forth below.

We recommend setting up an account on this website before purchasing downloadable files. 

How am I allowed to use downloaded files?

You can use the contents of these files in your personal craft projects or to create items for resale (T-shirts, mugs, etc.). Digital files MAY NOT be resold or gifted to other parties. Only items created using the art in the files may be sold or gifted.

Is there a limit to the number of items I can sell using 1Sister2Sister designs?

The simple answer is no. We do not limit the number of products you can offer with our designs.

How long are my file purchases available for download?

Typically, a purchased file remains available for download indefinitely. On rare occasion, if a design is retired or removed for any other reason, the file may no longer be available to re-download. Try to download your files immediately after purchase to avoid any missed files.

Can I return a design I purchased?

Because these items are digital downloadable files and not tangible products, we are unable to process returns. Thank you for understanding.

How do I download my file?

We recommend setting up an account on this website before purchasing downloadable files.

Once you purchase your file, go to your profile by selecting the “My Account” option on the main menu. From there, click the “Downloads” button. Your purchased files will be there with the option to download the file. 

How to I use a .zip file?

All digital files are compressed into a standard .zip file. You must use an archive utility to decompress the file.

Zip Utilities

Most modern operating systems are capable of extracting a .zip archive. If yours does not, below are links to two common free zip utilities, or we encourage you to research your own utility.

Windows 7 & 10: https://www.7-zip.org/

Mac: https://www.izip.com/

These utility links are offered as a courtesy. 1Sister2Ssiter is not affiliated with either zip utility and is not responsible or liable for their use, or any issues they may cause. Use at your own risk.

Can 1Sister2Sister apply these designs to products for me.

1 Sister 2 Sister creates a variety of products utilizing our downloadable designs. If you don’t see what you’re looking for, send us an email and we will try to accommodate you.

Contact Us

Visit our Digital downloads Section

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1Sister2Sister retains the right to change these digital download policies at any time and without notice.